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SERVICE STATUS

Service availability

This page reports current monitoring data for the control plane, connection scheduling, Relay, downloads and payment services. Unknown data is shown as unknown rather than being presented as healthy.

JDesk Windows client
Trusted native remote sessionsWeb manages identity and authorization; native clients carry control and media.

Control plane API

Live status comes from production monitoring

Authentication, device and authorization services are tracked separately from remote media paths.

Connection scheduling and Relay

Regional health and capacity matter

Node health, capacity and routing state determine whether fallback Relay is available.

Incidents and maintenance

Impact, progress and recovery are recorded

Incidents affecting connection, login, downloads or payments should include start time, scope, progress and recovery time.

Start with secure remote access, then add what you need.

Core remote access remains simple; advanced performance and governance are enabled by published entitlements.